Posted 22 Oct 2016 I asked, why my charakter is locked, but I don t get answer, no idea what my mistake was. I played since a month in EU server and before in s7 twilight and suddenly after a payment of 100gold the profil was locked. and now the question again...what is the reason? Share this post Link to post Share on other sites
Posted 24 Oct 2016 Good day to you, fb192509731190690! Please, drop in here your roleID. We don't see this Facebook ID in our logs. This Facebook ID hasn't been banned or locked. Thank you for request. Have a nice day! Share this post Link to post Share on other sites
Posted 24 Oct 2016 How can they get their roleID without being able to log in to the game? Share this post Link to post Share on other sites
Posted 26 Oct 2016 Good day to you, Belle Irlan! We can not check the reason of ban without knowing player's Facebook ID or Role ID. We can't find this Facebook ID, from which this player has created topic, in our base. Share this post Link to post Share on other sites
Posted 7 Nov 2016 Problem was solved. Topic is closed because of not relevant. For new question, please, create new topic, so we could work with it individually Share this post Link to post Share on other sites
