Belle Irlan

Hi guys- Couple of questions/concerns. We are seeing quite a few players at higher levels leaving because there is nothing to do. The second tier of Remnants of Magic still isn't open, Level 110 and higher aren't able to buy stamina refills, and there just isn't much to do. Was hoping we might hear something about when the next tier of Remnants might open and also maybe some sort of reasoning as to why you can't buy stamina after level 110.

Skype use is required as it is the means of contact between the GM's and the game staff.

You need to contact the game that you are supposed to get credits from. We can't help you with another game. sorry.  

World Level 1 is the lowest possible world level. A brand new server is world level 1. At the market you want to look for items that are closer to the minimum price than the max price. And then sell them when they are close to max. Pretty self explanatory. The recommended items are usually items close to the min price.

I want to start a topic regarding concerns that have been expressed to me and in the chats.   1) Costs of items. Many items have a highly prohibitive cost and no way to obtain without spending an exorbitant amount of money. Many of the recent "events" have included so very nice prizes, but require spending amounts of money that are just ridiculous. Calculations on the panda mount during a recent event would have required someone who wanted the item to spend $800. This amounts to an entire months rent or a down payment on a car. No digital item can be worth this. We understand having premium pay-to-win style items. VIP is a great example of this implemented in a positive way. But when something as central to this type of game as wings requires at minimum a $20 expenditure and isn't even permanent, this is near-sighted and not customer friendly. 2) Many of the games higher level features are inaccessible to someone who can't/won't spend money. Items such as Talent Cards, Astral Engraving materials, and Breakthrough Stones are not available to obtain in any way other than purchasing with gold. In many cases you need an amount of gold far beyond what can be easily earned through normal playing. And that's in the rare cases when you can use "Reward" gold and aren't required to use "Refilled" gold. This is driving away many non-cash players. 3) Gold should be gold. No more of this "refilled" vs "reward" stuff. 4) Resource scarcity. Some resources, specifically mithril, is unobtainable in quantities that can be useful. Molding requires such high amounts of the material, but you acquire it at a rate 1/10th of the other materials used for molding. I currently, for example, have enough Rank 2 Diamonds and Metorites to mold 2 thunder swords. However I only have a quarter of the mithril needed to mold just one. This rate of return makes no sense.   These are just a few things I have heard from players and feel like I should be bringing to the attention of those who can make a change. Please take this under advisement before more great players leave this game.   thanks. 

Skype typically. And it can take a while.

This topic is getting nowhere and leading to personal comments and not substantive discussion or any information that furthers the original argument that rules are being broken. Instead of having this continue I'm choosing to close the topic. 

His chart isn't for the flame dust. He said it was for fantasy.

When a member of your guild spends the amount of gold listed below the chest in events in that day that chest unlocks for all guild members to get a small token.

I know that you mentioned the rules and as a GM I am well aware of what those rules are and am responsible for enforcing them. Like I said, I went through your pics, looking at world chat only, and saw absolutely no discrimination of new players through intimidation, misinformation or mockery. I saw no insults or slander through misinformation. Nothing that we would classify as an action harmful to the game's development or image. No actions were taken that hinder the normal game process. There was certainly no attempts to acquire the password, account information, or personal information of any user. I also saw no discrimination based on age, religion, or other characteristics. I know that it can be frustrating when a guild is strong enough to keep you out of seats or keep you from getting pirates. This is normal gameplay though. Just based off of the screenshots you have provided there is nothing to base your claims on. I'm sorry if you feel bullied because the guild members are strong and choose to knock you and your other members out of their seats. Yes, this may not be "nice" gameplay. However the job of myself and the administration is not to enforce "nice" gameplay, but make sure that the rules are being adhered to. The information you have provided shows that these players may not be "cooperative" players, but extremely competitive. This is not, in and of itself, a violation of any rule.

Just go the the Staff Recruitment section of the forum under Administration. Just follow the steps outlined there and fill out a application and someone may be in contact with you.  

What sort of rules are being broken? There is no way to keep someone from participating in Feast or Pirates. If they are strong enough to take a Pirate they can. They are limited to 10 per day. There is no rule saying they need to be shared or split up. The same goes for Feast. If someone is strong enough to fight you, beat you, and take your seat they can. Are either of these things "nice"? Not really, but they are not against the rules. I have gone through your screenshots and, as a GM on servers 4-6 and 15, I don't see anything in your screenshots that is discriminatory or damaging to the game in the world chat. I also don't see any threats or actions in the PM's that would require action be taken. For what it is worth you are more than able to use the "blacklist" option so that a person's chat can not be seen and they can not contact you via PM. PM's are not something that a GM can take action on anyway as they are not available to view independently and can be modified and not show the full situation. If I am missing something could you please be more specific as to what these players are doing that violates game rules? Specifically what actions they are taking in world chat that violate the rules you have quoted. Please understand we can not and will not police private messages except in EXTREME situations. That is why you have the blacklist option. I would be glad to look into it further, but the information you have provided is vague at best. Also keep in mind that the information you mention about a "six month ban" is not correct. There are no mandatory punishments and all punishments for actions that violate game rules are at the discretion of the Administration. 

Contact using the Help tab in game. You won't receive a response to this issue on here. You must contact support directly. Understand it is the weekend and you will not receive a response until the next business day at the earliest. Thanks.  

Go to the Guild page, click the big blue "Leave Guild" button at the bottom of the guild page. Then you can go back to the "Guild" button and select a new guild to apply to.

It's extremely low and compounded by the fact yellows can only drop from the highest level of purchase and very rarely from there.  

You need to upload them to the comments section of the Facebook post for the event. The forum is not the place to post for the contest.

Can you please let me know if this individual is still able to communicate in game? I want to make sure this is properly taken care of and isn't just a temporary measure. Thanks Emma Rose.  

What server is this guy on? Also could you try and get his ID please? right click his name in chat and choose copy link location. I'll see what I can do from there.

I'm sorry this hasn't been taken care of guys. I'm just as frustrated as any of you. hopefully things get sorted out soon. I really wish I could do more.

We are aware that the time is off due to daylight savings time and that this is impeding your ability to enter events. We are working to get this fixed as soon as possible. Thanks for your patience.

Jasper seems to be correct. Although for people playing on Gameroom you will have to figure out how to clear it's cache and cookies or use a browser instead. Sorry guys. I really wish there was more I could do.

I've seen this happen in other cases too. Where a home computer's time and date are out of sync with a server they are trying to access so it won't let them as a security thing. We used to see that happen at PayPal. 

Not really two clocks. Two servers. a local server we play on and a main server where the information comes from (this is also the server that hosts interserver events like C2B and Military contest). Hopefully it will be an easy fix once the tech team arrives for the day. 

It seems to be an issue of "main" server time versus "Local" server time. The events that take place in the Interserver location are fine because they take place on a server whose time is correct and actually take place on that "main" server. The events that load from the "main" but take place locally, all the daily events, check to make sure the "local" server time matches the "main" server time. Since they don't they event won't let you join.   I haven't had direct contact with tech, but this is the explanation that I was given previously when the issue happened before. It also matches up with similar errors I have encountered in the tech job I work.

Once you increase the wings, using the green stones, to 9 stars you have to use the purple stones to increase the rank. This unlocks a new skill slot and will allow you to start using the green stones again.