Belle Irlan

Its on page 2 and is called "essence of hermit"   

It is available in the Dark Path Hero Store. Has been for a while.

You are probably going to need to wait until support returns on Monday to get support on this issue. Support works monday-friday and is based in a Russian time zone. I'm sure they will get back to you as soon as they get into the office. Until then it may help if you could get a screenshot showing the problem and possibly some more detail as to exactly what is going on. I'm not sure how the clock could get off. The server time is the time the events go off of and is clearly displayed in Eastern time US. It isn't really possible for this time to change of be off. Keep in mind that this time is ET in the US so if you are in a different time zone it will be different than your time.

Angel I never noticed this before, but your heavenrender says "Limited Use Equipment" how long are you able to use it for?

I'm not sure who told you this, but this isn't true at all. Your ability to get help has nothing to do with whether or not you are a VIP or not. The hardest part with something like this is there isn't a lot of information to go off of to try and diagnose the problem. 

Before refreshing did you do any hero switching? Just one thought. Anything else you can tell us about what you were doing right before this happened? Also did you have a title equipped that might have gone away? That could have also been a cause of the drop. Just a thought. Hope someone can figure it out for you.   Also you'll get more expedient support if you email support from the Help tab at the top of the game.

This set is a option in the events. It costs a lot of gold to get this full set. This is the only way to get it. More specifically it is part of the Secret Arsenal event. It was also available as part of the server merger sale.

Yes I viewed your images. If you didn't claim the item before the end of the day you would see the same messaging as if you did. This is to make it so you can't claim them after the day is over. I saw a similar situation in one of my accounts that I don't log into daily. Even though I did not click claim the item showed as claimed because I didn't claim it before the end of the day. Support will have to verify my account of things, but I believe this is just the default wording on this event for a reward that is no longer claimable.

The Essence of Hermit item is supposed to be usable to turn a 3-star hermit into a 4-star hermit. I can't find anywhere to use these? Is the 3-Star hermit required to be orange? If so the wording needs to say so because if that is the case I just wasted 25000 hero spirits buying an item I can't use.

Most likely you did not claim them that day. If you didn't claim them before the server reset then you don't get them and wouldn't have the opportunity to claim them.  

Do you have a bigger SS? That looks like a shot from Team Dungeon and not from Border Tower. Just trying to save you a step since they'll want to see the whole thing.

lol...

Dismiss converts them to hero spirits 

Yes I am aware of all of this. I was trying to get clarification since I bought essence and the description did not indicate that your hermit had to be orange in order to upgrade it to 4 stars. My hope was to get them to clarify the item description.

I got my answer from support. You need a three star orange, a three star purple, and 50 essence from the hero store. It is near IMPOSSIBLE.

I'm sporting a 630K BR and can't solo the captains. I have yet to see anyone who can solo the captains.  

It is not a quest in the traditional sense. To finish this and earn the title you must finish all of the quests in the first Guide section. This will complete the "Young and Green" quest.

dude this post is from 2 days ago. it was accurate then.

This is not referring to when you disassemble pixies, but is referring to the little orbs that provide pixie spirits when used.

Red pixies could definitely use a reworking, but I have no problem with Yellows. Pixie contracts give you a chance at them and they are readily available in a ton of places including the Dwarven Shop for tickets. But yeah.... So many things for the last section of the Guide require spending large amounts of gold. It is a little disheartening.

Is there anyway we could make breakthrough stones either purchasable or a more common drop in the sacred pond? These items are exceedingly rare and almost impossible to come by. Just curious. Thanks guys.

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here ya go benny

lol....

Yup those ones. Supposedly if you read the actual text it changes during the double rewards hours and tells you. *shrug* I barely have time to read those with everything else I have going on, but maybe I should watch more closely. =o)